Terms of Service
Last updated: August 27, 2026
These Terms of Service (the “Terms”) govern the design services (the “Services”) provided by DONO Studio LLC, a California limited liability company (“DONO Studio,” “we,” “us,” or “our”), to the individual or entity that subscribes to the Services (“you” or “Client”). By subscribing to a plan or otherwise using the Services, you agree to these Terms.
1. The Services
DONO Studio offers a subscription-based product and brand design service. While your subscription is active, you may submit an unlimited number of design requests, which are worked one active request at a time and completed sequentially. Deliverables may include design files, design systems, and code-ready prototypes, as described on our website.
We aim to deliver a first pass on most requests within two to three business days, but turnaround times are estimates only and are not guaranteed. Turnaround depends on the clarity and completeness of your brief, the complexity of the request, and the current queue.
2. Subscription, Billing, Pause, and Cancellation
- Fees. The subscription fee is US $4,999 per month unless otherwise agreed in writing. Fees are billed in advance on a recurring monthly basis.
- Payment. Payments are processed by our third-party payment processor, Stripe. You authorize us to charge your payment method for all fees when due.
- Pause. You may pause your subscription at any time. Billing stops for the paused period, and any remaining days in your current billing cycle are preserved for use when you resume.
- Cancellation. You may cancel at any time. Cancellation takes effect at the end of the current billing period, and you retain access to the Services through that date.
- Refunds. Except where required by law, fees are non-refundable, including for partial billing periods and periods of limited usage.
3. Scope and Exclusions
The Services do not include large-scale illustration campaigns, 3D animation, motion graphics production, backend or production engineering, or work requiring specialized third-party resources. If a request falls outside the scope of the Services, we will flag it before starting rather than attempt it. Requests that require paid third-party assets (such as fonts or stock media) are your responsibility to license.
4. Client Responsibilities
- Provide clear briefs, background context, brand assets, and timely feedback needed to complete each request.
- Ensure that any materials you provide to us do not infringe the intellectual property, privacy, or other rights of any third party, and that you have the right to share them with us.
- Use the deliverables in compliance with applicable law.
5. Intellectual Property
Upon full payment of all fees due for the applicable billing period, DONO Studio assigns to you all right, title, and interest in the final deliverables prepared specifically for you under that request, excluding Retained Materials.
“Retained Materials” means our pre-existing and independently developed tools, methods, know-how, templates, and general-purpose components. To the extent Retained Materials are incorporated into a deliverable, we grant you a worldwide, perpetual, non-exclusive license to use them as part of that deliverable.
We will not publicly disclose or attribute active client work without your permission. We may reference completed, non-confidential work in our portfolio and marketing unless you ask us in writing not to.
6. Confidentiality
Each party may receive non-public information from the other that is marked or reasonably understood to be confidential. The receiving party will use it only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public through no fault of the receiving party, already known to it, independently developed, or required to be disclosed by law.
7. Disclaimer of Warranties
The Services and deliverables are provided “as is” and “as available.” To the fullest extent permitted by law, DONO Studio disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, error-free, or that deliverables will meet every business objective.
8. Limitation of Liability
To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to these Terms or the Services. DONO Studio’s total aggregate liability arising out of or relating to these Terms or the Services will not exceed the amount of fees you paid to DONO Studio in the three months immediately preceding the event giving rise to the claim.
9. Indemnification
You will defend, indemnify, and hold harmless DONO Studio and its members from and against any third-party claims, damages, and reasonable costs (including attorneys’ fees) arising from materials you provide to us, your use of the deliverables, or your breach of these Terms.
10. Independent Contractor
DONO Studio performs the Services as an independent contractor. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.
11. Term and Termination
These Terms apply for as long as your subscription is active and to any period during which you hold deliverables provided by us. Either party may terminate for the other party’s material breach that remains uncured 15 days after written notice. Sections 5 through 9, 12, and 13 survive termination.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The state and federal courts located in Santa Clara County, California have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and each party consents to venue there.
13. Changes to These Terms
We may update these Terms from time to time. If we make a material change, we will notify active subscribers by email. Changes take effect at the start of your next billing period, and your continued use of the Services after that date constitutes acceptance.
14. Contact
Questions about these Terms can be sent to donostudio.contact@gmail.com.
DONO Studio LLC · California Secretary of State entity no. B20260388836